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About Us

The feeling’s mutual

We're a mutual Society and have no shareholders to pay which means we are managed and run solely for the benefit of our members. Founded in 1902 to provide sickness benefits for Commercial Travellers, British Friendly has over a century of experience and expertise in serving its members.

As a mutual provider we are more flexible in our approach to claims and underwriting which is why we pay so many claims - an average of 95% over the last 16 years.

We offer a range of products and services from our traditional investment linked policies, Holloway and Century, to Protect and Breathing Space, our pure Income Protection policies, which are sold by Financial Advisers throughout the UK. Our Protect product has also been rated 5 stars by Defaqto, an independent financial researcher in the UK, since 2015. We have also provided and managed the staff benefit fund for British Airways since 2002. 

Being insured by a mutual should feel good - not only because we don’t have any shareholders to pay, but because when you choose British Friendly you get more than just Income Protection. We offer access to extra support and rewards for you and your family every day whether you claim or not and at no extra cost through our discretionary Mutual Benefits and BF Care programmes. That’s why, at British Friendly, it really does feel good to be covered.