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About Us

The feeling’s mutual

We're a mutual Society and have no shareholders to pay which means we are managed and run solely for the benefit of our members. Founded in 1902 to provide sickness benefits for Commercial Travellers, British Friendly has over a century of experience and expertise in serving its members.

We offer a range of products and services from our traditional investment linked policies, Holloway and Century, to Protect and Breathing Space, our pure Income Protection policies, which are sold by Financial Advisers throughout the UK. We have also provided and managed the staff benefit fund for British Airways since 2002. We were recently awarded with 5 stars by Defaqto, an independent financial researcher in the UK.

As a mutual provider we are more flexible in our approach to claims and underwriting which is why we pay so many claims - 96% over the last 14 years and 94% paid in 2019.

We believe it should feel good knowing you're covered by a reliable provider you can trust.


AGM 2020

Our Annual General Meeting (AGM) usually takes place in June or July each year. However, due to the COVID-19 coronavirus pandemic we have taken the difficult, but necessary decision to postpone this year’s meeting to best protect our members and staff. We have decided to reschedule this year’s AGM to 14th  September, to meet our regulatory requirement of holding an AGM within 15 months of the previous year’s meeting. In line with Government guidelines, attendance at the AGM will be restricted but the meeting will be recorded and available to all members on our website.   As always, member engagement is encouraged and welcomed by the Board and we will be establishing an on-line process for members to raise questions and give feedback which we will publish and act upon in advance of the AGM.

Further details of how you can engage with the AGM process will be published shortly.

Stuart Purdy (Chairman)