Support if you’re facing financial difficulties
We know times are tough - but here’s how we can help
Option 1
Take a break from paying your premiums (This option is only available to Protect and Breathing Space members)
We call this a premium holiday.
- Suspend your cover for a set period which means you won’t need to pay any more premiums until you’re in a better position.
- You won’t be able to claim any benefit payments during a premium holiday.
- Once you’re back on your feet, you can simply get in touch to discuss options to restart your cover.
- While on a premium holiday you can still access some of our discretionary value-added benefit programmes.
There’s more information about this, including the requirements you’ll need to meet when you apply, in our Terms and Conditions which you can request here.
Option 2
Make flexible premium payments
If you’ve missed some of your monthly premium payments, we can give you more flexibility around when you re-pay those alongside your usual monthly premium.
If you are interested in setting up a premium holiday or arranging a flexible payment, or if you want to discuss the support we can provide, please contact us using the details below.
Call or e-mail our Member Services Department
T: 01234 358 344
E: enquiries@britishfriendly.com
Write to our Member Services Department
Member Services Team
British Friendly Society
45 Bromham Road
Bedford
MK40 2AA