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Amend your policy

We want to make it as easy as possible for you to get in touch with us. You can ask us to make changes, including updating your current address, preferred contact details and adjusting your premium payments. It doesn’t take long, and we can usually update your details over the phone or via e-mail. Then, if you need to make a claim, we’ll also have your correct details to hand.


Whenever you contact us please include the following details:

  • Your full name
  • Your address
  • Policy number
  • Date of birth


To contact us simply use the details below.

Call or e-mail our Member Services Department

T: 01234 358 344



Write to our Member Services Department

Member Services Team 
British Friendly Society
45 Bromham Road
MK40 2AA